WARRANTY INFO

At Semi Part Supply, we take pride in delivering high-quality products and outstanding customer service. Our top priority is ensuring that every customer is taken care of with the utmost professionalism and support.

Warranty Coverage

All Semi Part Supply products come with a two-year manufacturer defect warranty. This warranty covers defects in materials and workmanship but does not cover normal wear and tear, physical damage, or alterations made after purchase. Labor costs related to installation, removal, or diagnostics are not covered under this warranty.

For products made from stainless steel, surface rust resulting from improper maintenance or lack of cleaning is not covered under warranty. To maintain the appearance and longevity of your stainless steel products, we recommend cleaning and lightly polishing them on a monthly basis. Proper maintenance will help keep your stainless steel looking as bright and new as possible.

Warranty Claims & Shipping

• The buyer is responsible for shipping costs on all warranty claims unless other arrangements have been agreed upon by a Semi Part Supply representative.
• The buyer is also responsible for returning the warranted item back to Semi Part Supply for evaluation.
• All warranty items must be unaltered and free of any physical damage to be eligible for coverage.

Other Manufacturer Warranties

For products not manufactured by Semi Part Supply, the warranty coverage is provided by the original manufacturer. Warranty terms, coverage, and claim procedures may vary.

• We recommend reviewing the manufacturer’s warranty on their official website or documentation.
• If you need assistance in finding the correct warranty information, please contact us, and we’ll be happy to help guide you in the right direction.

For any warranty concerns or questions, please contact us directly at sales@semipartsupply.com. We’re here to help!

Return & Refund Policy

At Semi Part Supply, we strive for your complete satisfaction. If for any reason you are not satisfied with your purchase, please review the following return and refund policy:

Returns

• Items must be unused, uninstalled, and in original packaging.

• Return shipping costs are the responsibility of the buyer unless the return is due to an error on our part.

• All returns must be authorized prior to return. Please contact us at sales@semipartsupply.com to request a return authorization.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, a refund will be processed to your original payment method within 5-7 business days.

• Please note that shipping charges are non-refundable.

Non-Returnable Items

• Custom or special-order items

• Items that have been installed or used

• Items not in original condition or packaging

If you have any questions about our return and refund policy, feel free to contact us. We’re always happy to assist!